Privacy Policy

dacoso data communication solutions GmbH

Robert-Bosch-Straße 25a

63225 Langen

Managing Directors: Horst Pohl, Thomas Joswig


    Tel       +49 6103 404569 0
    Fax      +49 6103 404569 9

This privacy policy informs you

  • when and for which actions we process data
  • which data we process for which reason    
  • who receives data
  • about your rights regarding your personal data processing by us.

If you leave our website via link or visit our pages on a social media platform, you leave the scope of this privacy policy as well. You can access, print or download this privacy policy permanently and at any time here via the functions of your browser.

I.    Contact details

Controller for data processing within the scope of this website is the company mentioned above.
You can contact our data protection officer at

II.    General Information on data processing 

1.    Scope of processing of personal data
The provision of this website requires the processing of various information. In addition, the scope of data processing depends on your use of the functionalities of this website.
As a visitor to our websites, you are not subject to any automated decision-making according to Article 22 GDPR.

2.    Legal bases for the processing of personal data
The following legal bases apply to the processing of personal data on this website.

Reason for Data Processing

Legal Basis in GDPR


Performance of a contract or steps prior to entering into a contract

Art. 6 (1) b)

Processing shall only take place to the extent necessary to exercise and fulfil the rights and obligations arising from the contract or to enter into a contract. Unless expressly stated otherwise, data processing by us shall only take place to this extent.

Legitimate interests

Art. 6 (1) f)

Processing will take place if we have a legitimate interest and no contrary overriding interests of the data subject are apparent. The concrete interest is explained in this general data protection declaration in the context of the processing description.


Art. 6 (1) a)

Processing takes place if you have expressly agreed to the type and scope of data processing. You can revoke your consent at any time with effect for the future.

Legal Obligation

Art. 6 (1) c)

A processing takes place, as far as this is necessary for the fulfilment of legal obligations.

3.    Erasure and storage period
We delete personal data as soon as the legal basis for their processing expires. If there are several legal bases for a situation, the deletion occurs with the expiration of the last legal basis, for instance, after fulfillment of all legal storage obligations.

III.    Data processing for the provision of this website
In order to display the website, it is necessary to process certain information. This commences with your visit on our website. In addition, we offer functionalities on our website which require further data processing.

1.    Opening the websites and log files
When you visit our website, your browser sends various information, so-called server log files, to our server. These are required in order to deliver the information requested by your browser in a suitable manner. Among the data is also the IP address from which your request is made. In addition, the following data will also be transmitted:

  • the name of your Internet Service Provider
  • the website from which you are visiting us
  • the pages you visit on our site
  • the amount of data transferred
  • Internet protocol address (IP address pseudonymised)
  • Date and duration of the visit 

This data is not combined with any other data about you. The storage of log files including your IP address serves the legitimate interest of providing our website. The data is stored in a log file in order to detect, analyse and prevent misuse. Stored logfiles will be deleted after 30 days , unless a longer storage is necessary to fulfil the aforementioned purposes.

2.    Technical cookies
We use cookies to establish and maintain the connection. A cookie is a small text file containing information that is transmitted by your browser and stored on your computer. These cookies are used to recognise the resource accessing the website during a session or a later access in order to deliver information depending on the accesses or to recognise technical difficulties when accessing the website. You can also control the use of cookies in your browser and delete cookies yourself at any time. 
In this way, you can also prevent the storage of cookies by your browser; if necessary, not all functions of this website are fully usable.
The use of technically conditioned cookies and the associated data processing is based on our legitimate interest in enabling you to use our website in a technically flawless and comfortable manner. Technical cookies are usually deleted automatically when you close your browser (session cookies), in other cases only after some time (persistent cookies). The intended storage period of persistent cookies can be viewed by you in your browser; you can also delete them there at any time.

IV.    Email communication
If you send us an email, your data will be used exclusively for the processing of your enquiry and the associated communication. The legal basis of the processing depends on the content of your request or message. In principle, our legitimate interest in providing a contact functionality by opening the possibility of email communication and in answering your inquiry applies here. If your inquiry is directed to the conclusion of a contract with us, the processing takes place within the scope of steps prior to entering into a contract.
Your data will be deleted as soon as your request has been finally processed and all storage obligations have expired. In case of conclusion of a contract, we may process the data to fulfil the contract.

V.    Ticket opening for customers of the dacoso GmbH
Customers of the dacoso GmbH have the option of calling our hotline. Data and information (e.g. name, phone number, name of the company, reason for the call) required for the execution of the respective support and maintenance contracts are recorded. In addition, the hotline employee verifies whether a support or maintenance contract has been concluded. Only in this case will the data required to fulfill the contract be processed. If you have not concluded a support or maintenance contract, please start a corresponding inquiry via our e-mail address.

VI.    Protection of minors
Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. The dacoso GmbH does not request any personal data from children and young people. We do not knowingly process such data. The offer of the dacoso GmbH is aimed exclusively at tradesmen or job seekers.

VII.    References and links to websites of other providers, data protection declaration for the social media
The online content and services of the dacoso GmbH contain references and links to websites of other providers. We have no influence on whether these providers comply with data protection regulations. It is currently not legally conclusively clarified whether and to what extent all social networks offer their services in accordance with European data protection regulations. We would therefore like to expressly draw your attention to the fact that the services used by the dacoso GmbH such as Twitter, Facebook, LinkedIn, XING, GOOGLE or the services of other providers store and use the data of their users in accordance with their own processing guidelines. The dacoso GmbH has no influence on data collection and its further use by social networks or other service providers. The dacoso GmbH has no knowledge to what extent, where or for how long the data is stored, to what extent the networks comply with existing deletion obligations, which evaluations and links are made with the data, or to whom the data is passed on.

VIII.    Rights of the data subject
If personal data are processed, you are a data subject in accordance with Art. 4 para. 1 GDPR. As the data subject, you have the following rights with regard to your personal data. To exercise these rights, please contact us using the contact details above.

Right to revoke consent and objection
If the data processing is based on your consent or our legitimate interest, you have the right to object to the processing or to revoke your consent at any time. These declarations take effect from the moment we receive them. To exercise your right of objection or revocation, you can contact us or our data protection officer via the contact details mentioned above. If you object to the processing on the basis of our legitimate interest, we may only continue the processing if we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject.

Right of access by the data subject according to Art. 15 GDPR
You have a right of access to your personal data processed by us. This includes the mandatory information in accordance with Art. 15 GDPR. 

Right to rectification according to Art. 16 GDPR
You have the right to rectify false and complete inaccurate personal data without delay.

Right to erasure according to Art. 17 GDPR
You have the right to request the erasure of your personal data if one of the causes mentioned in Art. 17 GDPR intervenes, in particular if there is no longer a legal basis for processing.

Right to restriction of processing according to Art. 18 GDPR
You have the right to demand the restriction of the processing of your personal data if one of the causes mentioned in Art. 18 GDPR intervenes, in particular at your request instead of deletion of the data.

Right to data portability according to Art. 20 GDPR
You have the right to request all personal data stored by us in a structured, current and machine-readable format and to transmit this data to another controller without obstruction by the controller to whom the personal data was provided.

Right to lodge a complaint with a supervisory authority according to Art. 77 GDPR
According to Art. 77 GDPR, you have the right to lodge a complaint with the competent supervisory authority.

IX.    Recipients of data
The processing of data when visiting the website is also carried out by processors, in particular the hosting of the website. These are included exclusively on the basis of an agreement to a contract agreement in accordance with Art. 28 para. 3 GDPR.

X.    Transfers of personal data to third countries
We do not transfer personal data to third countries outside the European Economic Area.

September 2018